On this page you’ll find a heading with the most Frequently Asked Questions (FAQ). In most cases you can find the answer to your question: Click here for the answers.

You can also receive help 24 hrs a day via e-mail at our customer service department: contact@freetel.nl

Naturally you can also write to our customer service department. Address your letter to:

Customer Service Department FREETEL.nl
PO Box 161
3430 AD NIEUWEGEIN


Our customer service department is also reachable by phone Monday to Friday between 09.00 and 21.00: Call 0900-FREETEL or 0900-3733835 (€0.20 p/m).